frequently asked questions
How do I book an appointment?
Sydney's Shoppe of Beauty now offers booking online. Visit our website and click Book Now anywhere throughout the website. Otherwise, visit www.vagaro.com/schedulewithsydney from a new window.
What are the business hours for each of your locations?
Our Phenix City Shoppe of Beauty and Opelika Shoppe of Beauty have the same business hours, which are:
What can I expect on the day of my appointment?
When you arrive, please have on your mask and someone will let your stylist know you’re here. We can extend coffee or water if you have a wait or, If you’d like a speciality drink, we have the coffee shop next door that also offers sweet treats.
Such sweet sorrow; but at least you have great hair. You can browse the boutique for gift items, or treat yourself. Did your stylist talk to you about the products they used? We have a collection of them on hand for purchase, if you’d like to take them home.
What is your policy for children?
Sydney's Shoppe of Beauty is a Kid Friendly Salon.
What forms of payment do you accept?
What if I need to cancel my appointment?
Do you have a gratuity policy?
Do you offer a satisfaction guarantee?
Your satisfaction is our highest priority. If you are not completely contented, please let us know during your treatment or within 24 hours after your service has been performed. We are committed to making the necessary corrections.
What happens if I am late for my appointment?
What happens if I miss my appointment?
In the case of missing your appointment, you will be imposed with a fee worth 25% of the missed service which will be added to your next appointment. Moreover, booking your next visit will require paying an unreturnable deposit worth 25% of the service you want to book. Please note that two or more missed appointments equal being fired from the salon.